Your audience, answered and checked by an assistant.
Replies to comments and messages on your channels, handled in your voice by an assistant who uses AI tools and checks every draft before it goes out.
What community management means here.
Community management is a person who answers the comments and messages your audience sends, in your voice and from your approved answers, and passes on anything that needs you. At Ragiles, your assistant uses AI tools to draft and organise faster, and checks every draft before it reaches you. Prices start at $5 an hour, with no onboarding fee and month-to-month support.
- From $5 an hourPart-time from $500 a month, full-time from $800.
- No onboarding feeSupport is month-to-month.
- Start within 2 daysAfter we agree the tasks and access.
The work you can hand over.
Pick one task or a full role. These are the recurring jobs your assistant takes on, in the tools you already use.
Comments and messages answered on a schedule
Replies sent at set times, so your audience is not left waiting.
Questions and possible leads passed to you
Questions you should answer and possible leads passed to you quickly.
Your tone and approved answers followed
Replies written in your voice, from answers you have approved.
A saved list of approved answers kept current
A list of approved answers kept up to date, so replies stay consistent.
Unanswered messages flagged each day
A daily check so no message is left without a reply or an owner.
Complaints and sensitive messages escalated to you
Complaints and sensitive messages passed to you, never answered on a guess.
Who this support is for.
Community management suits people whose audience writes in more often than they can reply.
Small businesses with active social channels
Comments and messages arrive all week, and replying promptly is hard to fit in.
Founders who want to keep their own voice
You want replies that sound like you, from answers you have approved.
Teams that want possible leads spotted
You want questions and leads noticed and passed to you quickly.
What AI does. What a person does.
AI helps with
- Drafts of replies from your approved answers.
- Sorting of comments and messages by type.
- Summaries of long message threads.
- Suggested wording for new approved answers.
A person handles
- Reading each reply before it is sent.
- Matching your tone.
- Complaints, refunds, legal and other sensitive messages, which are passed to you.
- Final approvals, which stay with you.
You choose what the assistant can open.
Your assistant works in the tools you already use, so you do not have to change how your business runs.
Personal details are kept secure and used only for your work. You choose which accounts your Ragiles assistant can open. Complaints, refunds, legal matters and other sensitive messages are passed to you, and no unapproved commitments are made. Ragiles does not promise engagement or sales.
Keeping data safe when an assistant uses AI toolsWorks in the tools you already use
- Social media channels
- Spreadsheets
- CRM
- Documents
- Task lists and trackers
Simple starting prices, no onboarding fee.
Every price is a starting price. We quote the exact rate before you start.
- Hourlyfrom $5 an hourBilled by the hour.
- Part-timefrom $500 a month5 hours a day.
- US-basedfrom $30 an hourAn assistant based in the US.
- Full-timefrom $800 a monthFull-time hours.
- No onboarding fee
- Month-to-month
- Start within 2 days
- Traditional assistant at the same price
Questions, answered.
The short answers to what business owners ask about this support. Still unsure? Send us a message.
What does community management include?
Comments and messages answered on a schedule, questions and possible leads passed to you, your tone and approved answers followed, a saved list of approved answers kept current, unanswered messages flagged each day, and complaints and sensitive messages escalated to you.
Does AI reply to my audience?
AI tools help your assistant draft replies faster, from answers you have approved. Your assistant reads, corrects and finishes every reply before it is sent, and anything sensitive is passed to you.
Which accounts can the assistant open?
You choose. Personal details are kept secure and used only for your work, and you decide which accounts your Ragiles assistant can open.
Will the assistant answer complaints or legal questions?
No. Complaints, refunds, legal matters and other sensitive messages are passed to you quickly, and no unapproved commitments are made.
What does community management cost?
Prices start at $5 an hour, from $500 a month for part-time (5 hours a day), from $30 an hour for US-based assistants and from $800 a month for full-time. There is no onboarding fee, and support is month-to-month. A traditional assistant who does not use AI tools costs the same.
How fast can we start?
Support can start within 2 days, once we have agreed the tasks and the access you want to give.
Related support and guides.
- Social media managementPosts planned, drafted, scheduled and published across your channels, with the content calendar kept a week ahead.
- Customer communication coordinationHelp coordinate routine customer messages, requests, and follow-ups so the next action is easier to find and manage.
- Social media reportingA clear report on what was posted and how it performed, so you can see what is working.
Guides to read next
Ready to hand off the work?
Tell us what you need help with, and we will show you the plan that fits. After you send the form, you can book a 30-minute call.