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Service Desk Lead L1

Wipro

Pune, Maharashtra, IndiaFull-timeNot specifiedSee official employer listing experience
COMPENSATION

Not published in the listing

Verified 2026-10-19 · Source: Wipro Careers

ABOUT THE ROLE

What you'll be doing

Wipro's listing for Pune describes a service desk lead role focused on supporting agents, collaborating on issue resolution, and helping the team meet service desk objectives.

RESPONSIBILITIES

Your day-to-day

  • Support service desk agents with day-to-day issue resolution
  • Coordinate escalated work and follow-up
  • Help maintain service quality and service-level expectations
  • Collaborate with agents and relevant support teams
REQUIREMENTS

What we're looking for

  • Review the official Wipro posting for full experience and technical requirements
WHAT'S INCLUDED

Role highlights

  • See Wipro's official listing for employment terms and benefits

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Service Desk Lead L1 in Pune, Maharashtra, India