What you'll be doing
Wipro's Bengaluru posting describes a first point of contact for B2B users, including handling queries through calls, portals, email, and chat and maintaining accurate ticket records.
Your day-to-day
- Respond to user requests through calls, portal, email, and chat
- Log incidents and document resolution steps
- Follow service desk procedures and service-level targets
- Escalate unresolved issues and communicate status updates
What we're looking for
- Review the official Wipro posting for complete skills and experience requirements
Role highlights
- See Wipro's official listing for employment terms and benefits
Interested in this opportunity?
Apply through Ragiles to send us your inquiry about this listing. Your details will be reviewed by Ragiles, and you can also review the employer's official listing for additional steps.
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