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KDP Support Analyst – Books

Amazon

Hyderabad, Telangana, IndiaFull-timeOn-siteAt least 1 year handling customer inquiries via calls, chats, or email; see official posting experience
COMPENSATION

Not published in the listing summary

Verified 2026-10-19 · Source: Amazon Jobs

ABOUT THE ROLE

What you'll be doing

Amazon's Kindle Direct Publishing support role in Hyderabad handles publisher inquiries and investigates issues. The employer states this role requires working from the office.

RESPONSIBILITIES

Your day-to-day

  • Respond to publisher questions through supported contact channels
  • Research, replicate, categorize, and document reported issues
  • Use data and research to recommend appropriate resolutions
  • Maintain clear, accurate customer communication
REQUIREMENTS

What we're looking for

  • Fluent written and spoken English
  • At least 1 year handling customer inquiries via calls, chats, or email
  • Computer navigation, analytical, and research skills
  • On-site work in Hyderabad; review official posting for full details
WHAT'S INCLUDED

Role highlights

  • Hyderabad, Telangana, India
  • Check Amazon's official page for compensation and benefits

Interested in this opportunity?

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KDP Support Analyst – Books in Hyderabad, Telangana, India